Terms Of Use

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Terms and Conditions

Welcome to Pinoy Street Au, an Australian Filipino-Asian supermarket offering online shopping services. By accessing our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

General Terms

  • These Terms and Conditions govern the sale of goods through our online platform.

  • We reserve the right to update, modify, or change any part of these Terms and Conditions at our discretion.

  • Your continued use of our services constitutes your acceptance of any changes.

Product Information

  • We strive to ensure product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies without prior notice.

4. Orders and Payments

  • Orders are processed only upon successful payment.

  • We accept methods such as credit/debit cards, PayPal, Apple Pay, Android Pay, Afterpay. 

  • All prices are in Australian dollars (AUD) and inclusive of GST, unless stated otherwise.

  • We reserve the right to refuse or cancel orders for any reason, including but not limited to stock unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping and Delivery

  • We offer delivery services within Australia only.

  • Shipping fees and estimated delivery times will be displayed at checkout.

  • We are not responsible for delays due to third-party couriers, natural disasters, or unforeseen circumstances.

  • Customers must provide accurate delivery details. Incorrect information may result in failed delivery attempts and additional charges.

6. Returns and Refunds

  • Perishable and frozen items are non-returnable.

  • Non-perishable items can be returned within 7 days of delivery, provided they are unopened and in original condition.

  • Refunds or replacements are subject to review and approval.

  • To request a return or refund, contact our pinoystreet@yahoo.com

7. Privacy Policy

  • We respect your privacy and handle personal data in accordance with Australian privacy laws.

  • We do not share your personal information with third parties except as required by law.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the total amount paid for the disputed order.

By purchasing from our online store, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.